Frequently Asked Questions

What is the price of a toilet seat?

The basic price of a solid wooden toilet seat is £179.00. This price includes all fittings required to fix the seat to your toilet pan, VAT and delivery to a UK address.

Toilet seats made to a customers specification from a template will incur a £20.00 charge for the extra work needed.

Do you accept credit card payments?

We accept credit card payments via paypal. A Paypal account is NOT needed.

Can I pay by Cheque/Bank Transfer?

Sure. Simply CONTACT US with your requirements, and we will get back to you with your preferred payment option.

I am unsure what make/model of toilet pan I have.

If you are unsure of the make/model of your current toilet pan, we may still be able to make a new toilet seat for you. Please follow the instructions on the How to make a Template web page.

What finish do the toilet seats receive?

After staining the toilet seats in the required colour (natural finish do not require stain), the toilet seats are finished with three coats of semi gloss (20% sheen) acrylic '2 pack' lacquer, hand-sanded between each coat to ensure a superior finish.

How long does delivery take?

Your new toilet seat is usually dispatched within 10 working days from the date we receive your payment. We will supply you with a form to follow the progress through the various stages of manufacture, and a tracking number once the seat has been dispatched.

What is your returns policy?

As this item is made to measure, we can only accept returns due to a manufacture fault on the toilet seat or cover.

Qualitas 5th Avenue Dark Oak

Heritage Colonial Natural Ash

Twyford Jupiter Dark Oak

Heritage Colonial Natural Ash

Roca Dama Oak